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Terms & Conditions

Terms of use

Please read the terms of use for our website for you (the Customer) to acknowledge;

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Use of the site

  • All personal information you submit to us is subject to our Security & Privacy Policy. Please read more on that here.

  • The Cloth Fox website may only be used for your own personal use. You must not use this site for any other purpose. You must not cause any inconvenience or nuisance to us, or any of the other users of this site.

  • You must not post any offensive material to our website which may in our judgement cause damage or offense to either us, or any users of our site. We reserve the right to remove any material at any time.

  • We reserve the right to suspend our website at any time.

  • Your account and / or use of our website may be terminated by us at any time if you do not follow the terms of use.

  • We may have links to third party websites (recommended sites, suppliers, advertisers) on our website. We are not responsible for any of the content on any third party websites. Any dealings between you and any third party found via our website are between you and the third party only. We will not be held responsible for any loss or damages resulting from your dealings.

 

Terms of sale

All orders placed by you (the Customer) are subject to acceptance in agreement with the terms & conditions (Terms) that we (The Cloth Fox) provide:

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  • When you are at the checkout stage and have selected ‘Confirm Order’, you have agreed to pay for the goods at the prices shown, as well as any delivery charges. We will acknowledge your order with a confirmation email with the details of the goods.

  • Once the goods have been dispatched, then and only then will we have accepted your order and the contract will be considered complete. This is unless we have informed you that we do not accept your order or you have cancelled it.

  • An instance where we would not accept an order would be if the goods were out of stock, or had been listed at the wrong price due to an error, or if we cannot obtain your payment.

  • The contract (your confirmation of order) will be written in English.

  • Pricing & Availability

  • All items are subject to availability, in the unlikely event we cannot fulfill your order, and your payment has already been taken, we will refund you as soon as possible and let you know.

  • The Cloth Fox reserves the right to withdraw any fabrics or products from our website, and to edit any information on our website at any time. We will not be held liable by the customer or another third party if we do remove fabrics or products, whether they have been sold or not.

  • The Cloth Fox reserves the right to refrain from any transaction at our sole discretion. i.e. if we do not have enough stock to deliver the goods, if we do not deliver to your area, or if one or more the items that you ordered was listed at the wrong price due to an error. This does not affect your statutory rights.

  • The prices on our website are subject to change and depend on production costs.

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Fabric & Products

  • Fabric is priced per metre and multiple quantities will be cut in one continuous piece, the minimum amount of fabric we do is 1/2 metre. Cut fabric is non returnable and non refundable unless faulty.

  • Fabric colour and quality may vary slightly between batches. Indigo and natural dyed fabric may transfer colour and should be pre-washed.

  • We have made every effort to ensure an accurate representation of our fabrics and products, but please be aware, colours viewed on a screen will be affected by the settings of the device on which they are viewed.

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Customs

  • If your order is being delivered outside of the EU please be aware you may have to pay import duty or other taxes. This is not the responsibility of The Cloth Fox, please check these details before placing an order.

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Delivery

  • Orders will be packaged and delivered within 5-7 days.

  • Customers in remote areas should allow an extra day or two for delivery.

  • The Cloth Fox will not be held responsible in the event of any delay caused by the delivery company used.

  • We do not deliver to PO Box addresses.

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Copyright

  • All rights, patterns and logos are trademarks of, and are owned by The Cloth Fox Limited.

  • Unless given explicit permission, you may not reproduce, modify, copy, distribute, or create derivative works of any of the materials or contents on our website.

  • Photography is owned by The Cloth Fox and it cannot be used or reproduced without explicit written permission.

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